Mail Order Service Terms And Conditions

Your Details

Data Accuracy

It is our policy to ensure the data we hold about you is correct. When placing an order online or by phone, please ensure you give us correct information. Incorrect information may result in your order being delayed or in the case of an incorrect address, may be lost. In this case, we are not responsible for the loss.

Privacy Policy

Your name, address and contact details will be passed to the postal service used to deliver your goods as required. We will not pass your details to any other persons, companies or organisations. We will not send you any advertising material without your prior consent.

Cookies are used on this web site only to keep track of what you have added to your basket.

Security

Payment Card Industry Data Security Standards (PCI DSS).

We take security extremely seriously and our on-line ordering system has recently undergone rigorous testing ( December 2011) by an independent Qualified Security Assessor  SecurityMetrics  and our systems are fully compliant with Payment Card Industry Data Security Standards (PCI DSS).

Return of goods

We only offer refunds for non-faulty items when the goods are returned unopened and in the original packaging, products must be in a new and unused re-saleable condition when returned. We reserve the right to refuse to refund should items not fit this criteria.

Pricing

Advertised Prices

All prices shown include Belgian VAT at 21%

Prices, offers and products are subject to availability and may change.

Every effort is made to ensure that the description and prices we advertise are correct. On rare occasions descriptions or advertised prices can be incorrect. This is never intentional. The most common cause of this is a supplier changing their prices and is beyond our control. In these circumstances, we will contact you to make sure it is ok to proceed with the order at the new price.

We try to ensure prices in magazine adverts are correct at the time the advert is submitted to the publishers but prices can be out of date by the time magazines are printed. The web site is constantly being updated and is a more reliable source of information.

Payment Of Goods

The payment is done when goods are ordered. A not payed order is not binding.

If you are shopping from outside of Belgium, place your order in euro and your credit card company will convert the transaction to your national currency.

We accept wire transfer to our account and Pay Pal

If something becomes unavailable, we may offer you an alternative or cancel the order with refund.

When with Bank transfer the IBAN is: BE30 0000 2207 8311 (BIC/SWIFT: BPOTBEB1)

Shipping

If you are a new customer to Vario Belgium Sales, and have not ordered from us before goods can only be sent to the address the payment card is registered to. This is to prevent card fraud and is for your protection as well as ours. This is the policy of our merchant service provider. If however, you are a repeat customer we can ship to an alternate address.

Tax Charges

For orders delivered within Belgium or the European Union, VAT must be paid. Orders to other countries are exempt from VAT. B2B VAT registered companies can order without VAT charge at Vario Belgium Sales.

Order Processing

Additions To Orders

As we begin processing your order immediately after receiving it, it may not always be possible to amend or add to the order. Should you wish to add other items you will need to place a separate new order, and upon receipt of which we will endeavour to add it to your existing order if we are able to. This can only occur providing the original order has not already been processed. If you wish to cancel a recently placed order please telephone 0032 (0) 473 56 90 77 or e-mail us at vario-belgium@skynet.be. Our opening times are done by appointment, 7/7 between business hours and evenings.

Postal Losses

If items are lost or damaged on their way to you, we must await confirmation from the courier or postal service used that the parcel was lost or damaged before we can resend items.

Delivery Schedule

Most orders received by 12 noon are despatched the same day, however, delivery times can vary depending on stock availability and demand for our services. We always process orders as quick as is possible.

All parcels we despatch require a signature as proof of delivery. In the event where our carriers have left a card stating that a delivery has been attempted, you must act upon this card information and contact the carriers direct to arrange another delivery time as soon as possible. Failure to do this will result in the parcel being returned to Vario Belgium Sales which will then be send once again to you with extra costs applied.

Disclaimer

VARIO HELICOPTER BELGIUM SALES SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR PRODUCTION OR COMMERCIAL LOSS IN ANY WAY, REGARDLESS OF WHETHER SUCH CLAIM IS BASED IN CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER THEORY OF LIABILITY, EVEN IF VARIO HELICOPTER UK SALES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Further, in no event shall the liability of Vario Belgium Sales exceed the individual price of the product on which liability is asserted. As Vario Helicopter Belgium Sales has no control over use, setup, final assembly, modification or misuse, no liability shall be assumed nor accepted for any resulting damage or injury. By the act of use, setup or assembly, the user accepts all resulting liability. If you as the purchaser or user are not prepared to accept the liability associated with the use of the product, purchaser is advised to return the product immediately in new and unused condition to the place of purchase.